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RETURNS & EXCHANGES
We make your shopping experience hassle free 365 days of the year.
You are in good hands with WealthyHair.com. We have been in business for over 10 years and we are A+ RATED by the Better Business Bureau.
P.S – Did you know that you are covered with our 100% satisfaction guarantee. This means that your purchase is 100% risk free; If for any reason, you do not like the hair that we send you, just ship it back within 30 days. Qualifications for returns are below.
By shopping with our company, you can expect the following:
- 1. Free shipping Free ground shipping on orders over $159. This only applies to the continental U.S.A. Our virgin hair weave take on average 1 to 3 business days and our instock full lace wigs take about 4 to 7 business business days to be delivered. If you need your items in a hurry you can pay an extra fee for express shipping 1-2 day or 2-3 day priority shipping. Please note we ship out Monday through Friday.
- 2. Free exchanges Do you need a different size, color, or length? Simply return the item you purchased and we will ship your exchange item free of charge.
- 3. Easy Returns If you would like to return the product you purchased, please do so within 30 days from the day of purchase. All straight returns will be charged a fee of $9.85 (No shipping fee will be applied to exchange orders).
- 4. Secure site To ensure top notch security, our website uses a 256 bit secure socket layer (SSL) encryption. This encryption keeps your name, address, and credit card secure from theft. Our site is also monitored 24/7 to make sure it is always safe for our customers to shop.
Our Return Policy For Our Hair Business System
Please note, just like Jerrell said on the webinar and compensation plan, this is not a get rich quick scheme. You are setting up a business that requires real work and patience. If you think you will sign up, do nothing and became an overnight millionaire, we are definitely not the right partner for you- Please save yourself and us time and not sign up. I have put a lot of hard work and continue to do so to have a successful hair business and you should to.
I have done everything in my power to make starting your own hair business easy and as fast as possible. I know this works because it is the same exact system that I have used to build my own successful hair business system. It is important that you buy the hair business system with absolute confidence and that is why I am giving you a full 30 day money back guarantee. If you are not fully satisfied with the hair business system, you can request your money back within those 30 days by emailing us at Support@Hairlux.co
P.S- If you signed up and committed to monthly payments and did not ask for a refund within the first 30 days, you are required BY LAW to honor your agreement every month even if your interest in the program has changed. If you pay late, you might get charged 1.5% monthly rate or whichever the highest allowed by law.
P.S.S: After 30 days from your first payment, no refunds will be issued and no exemptions. As explained on the webinar, there are actual costs we incur in setting up your website and access to the hair business system, we also incur employee cost due to customer support and technical support that we provide. Because of this, we will enforce our return policy with no exceptions.
Please note that we do not guarantee you will make money with our business system, we don’t know your work ethic, this is an actual business that requires hard work, patience and persistence and just because you have not made any sales does not mean you will get a refund after the 30 day MONEY BACK GUARANTEE PERIOD IS OVER.
Our Return Policy
We at HairLuxcompany.com understand that buying a lace wig unit and virgin hair extensions is an investment. We are committed to making the purchase and maintenance of your lace wig as stress free as possible. We stand behind the quality of our full lace wigs and virgin hair extensions. We are confident that you will love your purchase. If you are unhappy with your purchase for any reason, please return it to us and we will replace it with another one to ensure your satisfaction and happiness. If you would not like an exchange, you will be able to get your money back except a shipping and handling fee of $9.85. ALL RETURNS MUST BE SENT BACK TO THE FOLLOWING ADDRESS, NO EXCEPTION AND TRACKING NUMBER EMAILED TO Support@HairLux.co
12892 High Crest St
Florissant, MO 63033
- HAIR EXTENSIONS – Has to be returned within 30 days from the date of purchase and you must provide a tracking number.
- They must not be brushed or taken out of their packaging. They must be in new condition. Do not run your hands through them. They must be in the same condition you got them in. If they are not, we will refuse the return, no exceptions!
- THE LACE WIG CAN NOT BE ALTERED IN ANY WAY OR FORM.
- The lace has not been cut or torn.
- The stock lace wig has to be returned within 30 days from the date of purchase and you must provide a tracking number.
- Do not alter the wig in any way or form.
- Do not run your hands through the lace wig or brush it.
- Do not wear the unit or put any kind of glue or tape adhesive on it.
- The unit cannot be permed.
- Do not add any hair products on the lace wig.
- Do not alter the color or try to dye the unit.
- The lace wig cannot be cut or styled in any way.
- Do not wash or condition the wig.
- Do not destroy the original packaging that you received with the unit.
- Custom units and hair extensions made to your specification are FINAL SALES and will not be accepted for returns.
- Units that are damaged by customer will not be accepted under our return policy.
- Sale items can be returned but are only eligible for store credit. Sale items must be returned new and unused.
- If you add straps to your in stock full lace wig, it will then be treated like a custom unit and can not be returned.
Company Policy: We reserve the right to refuse service to anyone and at anytime. If we feel that we will not be able to meet your needs or you are rude and unreasonable we will politely ask you to find another company that might be a better fit for you. Thank you.
HairLux Company’s TERMS OF SERVICE OVERVIEW This website is operated by HairLux Company. Throughout the site, the terms “we”, “us” and “our” refer to HairLux Company. HairLux Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall HairLux Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION You agree to indemnify, defend and hold harmless HairLux Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.
SECTION 19 – CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – Earnings and Legal Disclaimers Earnings and income representations made by Jerrell Sims, HairLuxCompany.com, HairLuxCo Affiliate Program, and their advertisers/sponsors (collectively, “HairLux Company Programs”) are aspirational statements only of your earnings potential. The success of Jerrell Sims, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity, work ethic, business skills and experience, level of motivation, diligence in applying the Wealthy Hair Programs, the economy, the normal and unforeseen risks of doing business, and other factors. The HairLux Company Programs, and Jerrell Sims individually, are not responsible for your actions. You are solely responsible for your own moves and decisions and the evaluation and use of our products and services should be based on your own due diligence. You agree that the HairLux Company Programs are not liable to you in any way for your results in using our products and services. See our Terms & Conditions for our full disclaimer of liability and other restrictions. The HairLux Company Programs, including Jerrell Sims personally, may receive compensation for products and services they recommend to you. Jerrell Sims personally uses a recommended resource unless it states otherwise. If you do not want the HairLux Company Programs and Jerrell Sims to be compensated for a recommendation, then we advise that you search online for the item through a non-affiliate link. Do you have questions about any of the HairLux Company Programs? Are you wondering if the programs will work for you? Schedule a strategy call here. We will be happy to discuss your goals and how the HairLux Company programs may help you.
SECTION 21 – CONTACT INFORMATION Questions about the Terms of Service should be sent to us at Support@Hairlux.co.